RETURN DETAILS

We are committed towards Customer Satisfaction and We want you to love the products that you buy from us. In case you have concerns related to your purchase, drop us a mail within 24 Hours of delivery with Complete details at ssfcbe@gmail.com

What is our General Return Policy?

2 Day Return Policy.

We offer you complete peace of mind while ordering from us – you can return all items within 2 days of receipt of goods.

Please ensure that the product is unused & the tags, boxes / other packaging is intact. Incase of Package not available, we will not be able to take return of the products For pre-paid we will reverse the payment to the source. In case of COD, we do a NEFT payment in the registered name of the customer.

To place your return request, please get in touch with us in our Customer Care Number - +91 94883 41621

What should I do if I receive a damaged item, wrong product or missing units in my order?

If an item is damaged or missing or incorrect, please send a photo and video of the outer packaging and products received to our customer care.

Reach us at ssfcbe@gmail.com or call us on 9488341621 within 24 Hours of receipt of the product.

We will issue either a full refund, or a different item in exchange, as per your request.

Can I cancel the order?

You can cancel an order within 3 hours of placing the order.

You can simply refuse to accept the parcel at the time of delivery as the order will not be returned once delivered.

Will I get a refund if I don't get a replacement/exchange as requested?

Replacements/Exchanges are subject to availability of stock.

If the product is out of stock or a replacement/exchange cannot be issued, full refund will be provided on successful pick up of the product at no extra cost.